Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond within 24 hours.

Service Time
Mon - Fri
9AM - 6PM (GMT+8)

SwanScout, LLC
1111B S Governors Ave STE 3779, Dover, DE 19904 US

Customer Service
support@swanscout.com

Business Inquiries
marketing@swanscout.com

When contacting us, please provide the following information:

1.Valid Order Number: Include the order number from a non-third-party channel, such as the SwanScout official website (https://www.swanscout.com) or Amazon.
2.Detailed Issue Description and Video: Describe the issue in detail and provide a video showing the product not working (the video can be sent from your personal email).
3.Device Model: Specify the model of the device you are using (phone, watch, earbuds).